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  • Receives and deals accordingly with queries or any documents via email from customers who have inquiries related to their ledger account balances/ payments/ legal entity
  • Records information about financial status of customer
  • Sets accounts according to the procedures in place
  • Records information about financial status of customer and the status of assessment process
  • Generates reminder letters for the debt
  • Performs back office activities meant to support the operations


  • Very good language skills both written and spoken in English
  • Educational background in accounting/economic is an asset
  • Experience in activities that implies relation with customers/call center/front office activities is welcomed
  • SAP knowledge is a plus
  • Very good interpersonal skills and ability to work in a team
  • Candidates will need to have a positive attitude
  • Professional approach to work
  • Capacity to work under pressure
  • Good organizing skills
  • Good practical knowledge of MS Office tools