Nivel cariera

Middle (2-5 ani), Entry (0-2 ani)

Limbi vorbite

engleză, germană

Adresa/ adresele jobului

11A Calea Buziașului, Timișoara


Requirements:

  • Bachelor degree (Electrical, Telecommunication or Computer Engineering background);
  • Knowledge of infrastructure, technology & telecommunications fundamentals;
  • Very good German and English (spoken & written);
  • Experience in the handling of fixed-network orders and in projects for the business customer sector;
  • Experience in the telecommunications field (fixed-network);
  • Work experience in the processing of orders for business customers;
  • Open minded, positive with a flexible attitude and willing to work in teams of diverse professional and cultural background;
  • Excellent written and verbal communication skills are required;
  • Self motivated, detail-oriented and organized;
  • Customer oriented.

Responsibilities:

  •  Hardware: Request of required hardware (hardware delivery);
  • Pre-configuration: configuring of routers remotely, according to client’s request;
  • SIM activation for backup purposes;
  • Perform checks to ensure that the required configuration is done properly;
  • Documenting all the steps performed in a ticket;
  • Configuration: Commissioning of the client terminals together with the technician on behalf of  client or the end customer;
  • Develops procedures for improving the work orders process;
  • Participate in internal and external training sessions in order to permanently improve his/her technical skills.