Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

germană, engleză

Adresa/adresele jobului

Perfect Candidate

  • University Degree;
  • Fluency in English and in German;
  • Query Resolution and understand Query raised by customer;
  • Customer management skills;
  • Ability to handle client on one-on-one basis, via e-mails and calls;
  • Energetic, self-motivated with ability to work both independently and as part of a team;
  • Accurate, logical thinker;
  • Communicative and willingness to learn;

Main Activities

  • Completes the entire cycle of activities related to daily assignments, coordinating with the Account
  • Manager to ensure customer satisfaction while respecting Risk Management policies;
  • Monitors current positions by performing sounding activities related to outstanding debt;
  • Monitors past due performance evaluating risk of each assignment and for annual/semi-annual review and renewal process undertaken by Risk Department;
  • Works closely with Cash Application team to ensure correct matching of payments;
  • Receives requirements to perform changes to the customer database;
  • Creates customized customer statements and sends them to customers;
  • Follows up with customers, requests for payments and investigates the reasons for non-payments;
  • Follow-up on accounts and payments;
  • Communicates with internal and external customers;

Other Information

  • Attractive compensation package including: performance based bonus, meal tickets, life & medical insurance;
  • A career within dynamic growing multinational environment and a fresh and enthusiastic team.