Nivel cariera

Entry (0-2 ani)

Limbi vorbite

engleză, franceză

Adresa/adresele jobului

Salariu brut pe luna

670 - 700 €


Activities:

  • Follow strict company policies and procedures and deliver a consistent and professional level of service at all times;
  • Manage a collection portfolio through:
  • Collection calls, escalation and issue dunning letters to overdue accounts
  • Email communication
  • Dispute resolution
  • Recommendations for credits/write-offs
  • Reconciliation
  • Participate in client and customer conference calls;
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments;
  • Responsible for regular forecasting and status reporting for portfolio;
  • Respond to all requests for accounts receivable information or analysis to the client;
  • Communicate and follow up effectively with sales dept regarding customer accounts on a timely basis;
  • Generate and distribute weekly/monthly AR reports;
  • Establish and maintain effective and cooperative working relationships with the involved departments.

 

Qualifications:

  • Entry level;
  • University Degree in Economics OR Previous experience Client Service - including problem resolution;
  • Fluency in English and French;
  • Attention to detail and the desire to take responsibility for assigned customers;
  • Good in dealing with numbers and information;
  • To be able to work in teams, under pressure and with strict deadlines;
  • Driven and enthusiastic personality;
  • Excel and Word skills and basic knowledge of economic terms (ie. Invoice, VAT);
  • Ability to work in a team environment as well as individually;
  • Ability to learn multiple software applications.

Benefits:

  •  Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
  • Opportunity to practice French with native speakers;
  • Access to a global network of knowledge and resources;
  • Extensive training through a variety of methods – online, classroom, etc;
  • Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
  • An experienced Career Counselor to guide you and check on your progress;
  • Interesting and challenging work for the world’s leading companies – our clients;
  • Professional growth opportunities that recognize individual contributions and performance;
  • A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.