Nivel cariera

Middle (2-5 ani), Entry (0-2 ani)

Limbi vorbite

engleză, greacă

Adresa/ adresele jobului

București


Candidate Profile: 

• Fluency in Greek;

• Good understanding of English (B2);

• 0-2 years of collection experience;

• Experience with accounting systems, cash applications, customer service, SAP would be a plus;

• Competent Microsoft Office user: Excel, Word and Power Point;

• Ability to solve urgent matters and work under pressure;

• Ability to prioritize and schedule workload;

• Reliable, active approach striving for process improvement;

• Responsibility, accuracy;

• Team player.

Job Description: 

• Contact customers via e-mail/phone/fax and initiate collection activities;

• Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles;

• Provide necessary information of credit worthiness to customer service when required;

• Manage the customer portfolio within the agreed credit terms and credit limits;

• Meet cash collection targets keep up-to-date;

• Deliver service in line with agreed controls and procedures.

• Input notes on payment agreements and follow-up actions;

• Reinstate accounts when payment is received;

• Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;

• Instigate legal proceeding (in-house or external) for accounts that require legal resolution;

• Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable;

• Register invoice disputes;

• Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;

 


  • Interviu online
  • 1. Please rate your language skill for the specific position you would like to apply (Greek) on a scale from 0 to 3 where 0= N/A; 1= Basic; 2= Conversational; 3= Fluent.
  • What are your salary expectations for this position?(Ron net)