Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

engleză

Adresa/ adresele jobului

Iași


Basware is the global leader in providing networked purchase-to-pay solutions, e-invoicing and innovative financing services. Basware’s commerce and financing network connects businesses in over 100 countries and territories around the globe. As the largest open business network in the world, Basware provides scale and reach for organizations of all sizes, enabling them to grow their business and unlock value across their operations by simplifying and streamlining financial processes. Small and large companies around the world achieve significant cost savings, more flexible payment terms, greater efficiencies and closer relationships with their suppliers. Find out more at .

We’re currently looking for a colleague that would join our team to contribute in keeping an open communication with our clients for assuring that the financial flows between Basware and its’ partners are kept up to date and optimized. In this role you will be in contact with partners from Europe and around the world.

 Your responsibilities:

  • Reviewing open accounts for collection efforts
  • Making outbound collection calls in a professional manner while keeping and improving customer relations
  • Resolving collection issues with a variety of business partners
  • Keeping contact with the customers for payments, make ensure that all the debts are paid until the payment date, request payment details from the customers and check the clients’ accounts
  • Mailing correspondence to customers to encourage payment of delinquent accounts
  • Reviewing and monitoring assigned accounts and all applicable collection reports
  • Providing timely follow-up on payment arrangements

 

Your profile:

  • Degree on the field of Finance or Economics or similar
  • Fluency (text + speech) in  English
  • Experience in a Customer service or Cash collection role is an advantage
  • Patient, customer focused, excellent communication and problem-solving skills
  • Excellent analytical skills
  • Must have attention to detail with an eye for accuracy
  • Ability to work independently and to adapt to a fast changing environment