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Limbi vorbite

engleză, română

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Be an ambassador of the Brand and deliver the highest possible customer service through every interaction in keeping with our premium image and positioning.


Key Responsibilities:

·         Guide clients and recommend various Brand products;

·         Suggest recipes to enhance clients’ Coffee Experience on a daily basis;

·         Offer technical support on all Barnd lines and products;

·         Proactive customer relationship management: emphasis on customer satisfaction and loyalty;

·         Respect and uphold procedures to enhance the Client Experience;

·         Understand and sensitize clientele to the different client contact channels

·         Ensure optimal quality with customer satisfaction phone surveys;

·         All other tasks inherent to the position.



•       High School, College or University Diploma with relevant experience;

•       Customer oriented – at least 1 year of experience in customer care area;

•       Experience with high end clientele, a great asset;

•       Ability to multi-task and solve problems;

•       Strong customer relationship skills;

•       Good team player;

•       Excellent communication skills;

•       Computer skills;

•       Fluent in English.