Nivel cariera

Entry (0-2 ani), Middle (2-5 ani)

Limbi vorbite

engleză

Adresa/ adresele jobului

București


The Role

Client service executive will act as a liaison between our external customers (big international retailers) and our internal departments (Production, Purchasing and Development).

Main Responsibilities:

  • Provide timely, consistent and accurate support and account management via emails, phone - from order placement till shipping to clients;
  • Develop relationships with clients to identify their needs and solve their concerns;
  • Providing advice to both clients and colleagues;
  • Coordinate between clients and relevant departments within the company;
  • Carry out production reports – orders to be delivered on time or reasons for delays – and the TIS (Technical Information System) for each item.

Requirements:

  • Bachelor's degree (Business administration or economics);
  • At least 1 year work experience in a multinational environment;
  • Good knowledge of Microsoft Excel;
  • Good knowledge of English is a must.

Personal Characters:

  • Multi-tasking and prioritizing capabilities;
  • Analytical and problem solving skills;
  • Independent, Pro-Active, reliable and dedicated;
  • High working moral and ability to work well under pressure;
  • Team player & creative problem solver.