Entry (0-2 ani), Middle (2-5 ani)
Adresa/ adresele jobului
- English language proficiency (written);
- Customer oriented person;
- Excellent communication skills (active listening);
- Quick learner.
Challenges we offer:
- Perform administrative changes in our communication tools, based on information provided by the client
- Offer customer support using different software applications
- Answer calls and emails from customers and provide excellent customer service
Advantages we offer:
Integrate our team to enrich your personal experience and learn to master communication tools and take part in a great number of activities in English.
Joining our team is not just a career, it is a personal challenge ! In order to help you, WEBHELP Romania offers flexible working hours, a pleasant working environment located in the city center and an ongoing investment in your training. Everything is done to offer you a real career development opportunity (90% of promotions come from within the company), attractive income with many bonuses (individual and monthly performance, sponsorship, grants, etc.) and a training course at Webhelp University.
Attractive salary packaging, including private health insurance and many other benefits.
Who we are:
Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.
From more than 100 sites in 28 countries with astrong team, our focus is on engineering performance improvements and delivering a real and lasting transformation in our clients’ operating models to generate financial advantage. We partner with some of the world’s most progressive brands including Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors and Valentino.
Headquartered in Paris, France, the company has grown its revenues by more than 250% in the last 4 years by investing in its people, the environment they work in and developing its analytical and operating capability to deliver a transformational outsourcing proposition that addresses the challenges of an omni-channel world.
Webhelp is owned by its management and KKR, a leading global investment firm, as of February 2016.