Cards Operations Expert [Orange Money]
Middle (2-5 ani), Senior (5-10 ani)
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Here's what you will have to do:
- Responsible for the execution and control of the daily Visa and MasterCard settlement and reconciliation activities;
- Responsible for periodical reporting to Visa and MasterCard activities;
- Responsible for monitoring and ensuring compliance with card schemes and local rules and regulations related to cards issuing activity ;
- Responsible for plastics stocks management and also with the daily monitoring and reconciliation of the cards issuing/personalization/delivery activities;
- Responsible for ensuring back office support for addressing Orange Money cardholders requirements/complaints
- Responsible for the administration and monitoring of the disputed Orange Money card transactions lifecycle;
- Responsible for monitoring if the outsourced activities are performed as per the SLA agreed with the third-party vendors;
- Responsible for designing and implementing control mechanisms, internal procedures and work instructions specific to cards operations activities;
What are we looking for?
- Minimum 3 years of relevant experience in the banking sector or NBFI, performing similar types of activities, especially in the cards operations area.
- Good knowledge of international cards organizations rules and principles;
- Good knowledge of market practice in terms of back-office operations in relation to cards issuance activity;
- Experience in setting up new operational processes, flows and reconciliation reports for settlement and clearing in relation to card products is a plus;
- The ability to understand new business concepts and the way these can be integrated into the current context
- Good analytical skills, a high degree of accuracy;
- Team spirit;
- Computer skills;
- English: medium-advanced.
What’s in it for you?
- Opportunity to work in a multicultural environment;
- Great work atmosphere;
- Lunch tickets;
- Special subscription for sports and recreational activities;
- Medical plan subscription;
- Life insurance;
- Flexible working time;
- Technical & Soft skill training;
- Professional and private phone subscriptions;
Type of contract: determined contract - 2 years.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.