Nivel cariera

Middle (2-5 ani)

Limbi vorbite

engleză

Adresa/adresele jobului


Key Responsibilities

  • Interface with reporting experts within the Record to Report department in Germany
    and with the internal clients / users to clearly understand the requests for the application in scope.
  • Integration of management requirements with the central Deutsche Telekom platforms (using standard software tools).
  • Act as 1st level support (hotline & mailbox) & 2nd level support for reporting system maintenance.
  • User Accounts administration for the systems in scope.
  • Ensure data accuracy & consistency and execute regular maintenance activities for system in scope.
  • Prepare and deliver ad-hoc requirements on Operational Coordinator Team Leader / Internal client’s demands.
  • Robotic Automation for processes where computer software drives existing enterprise application software in the same way that a user does.

Competence Profile

  • Graduate degree in studies of business administration or information systems.
  • At least 1 year of practical experience for junior position and 3 years for senior position.
  • Business experience in controlling, accounting, management reporting.
  • Power user experience with management information systems / reporting systems.
  • Knowledge about the central key performance indicators used within a big company.
  • Ability to diagnose & address application issues.
  • Experience with atomized processes and robotics.
  • Language: fluent in English

Interpersonal Skills

  • Proactivity towards customer service is essential;
  • Flexible and responsive to changing work patterns and demands;
  • A thorough and methodical approach to work;
  • Highly developed skills in interpersonal communication;
  • Knowledge sharing - active contributor.