Business Process Expert
Visma offers software and services that simplify and digitise core business processes in the private and public sector. The group operates across the entire Nordic region along with Benelux, Central and Eastern Europe. With over 8,000 employees, more thaustomers and net revenue of NOK 8,537 million in, Visma is one of Europe’s leading software
IT service delivery in the digital age means rapid growth and major changes as emerging technologies introduce paradigm shifts. Cloud service delivery is the next major driver. Success in changing environments requires the ability to innovate, design and deliver while providing steady and secure IT deliveries.
In addition to providing IT services to our customer portfolio, Visma IT provides all Visma business units with the tools and infrastructure they need to deliver state-of-the-art solutions and services to their customers. By giving employees access to the right technology, we ensure quality at all stages of the customer journey. We also provide data storage in on-premise environments, in hosting environments and in the cloud, both public and private.
Our international teams base their work on an extensive knowledge of IT service delivery in both on-premise environments and the public and private cloud. Security is our number one priority, and to ensure that we comply with all laws and regulations, we are ISO certified in the areas of security, quality, project management and IT service delivery.
About the job
Visma IT & Communications AS is looking for an experienced Business Process Analyst / Development Manager with a background in IT.
You must be passionate about finding improvement areas in businerocesses and recommend IT solutions ranging from Robotic Process Automation, Chatbot technologies to Machine Learning and Distributed Ledger Technology.
The skills that qualify you as a Business Process Expert in the Process Automation team of Visma IT & Communications AS include but are not limited to: business process modelling, project management, advanced IT and accounting understanding to prescribe lucrative solutions.
You must love to help team members and to receive help from them. The team is international so you will use English both written and orally. If the descriptions above fit you, and you can check several of the following bullets, Visma IT & Communications AS can offer you a very interesting work and competitive terms.
*MSCs degree in Business or IT related fields
*Bachelor degree or equivalent experience (minimum 5 years) in IT is required
*Experience working with process modelling tools
*Excellent understanding the IT Service industry as a whole and AI market, in particular
*Negotiation capabilities and problem solving mindset
*Effectively cope with change; comfortably adjust to alterations in work activities; able to decide and act with limited information; effectively handle risk and uncertainty in ambiguous situations
*Demonstrated resilience, diplomacy, influence, relationship building, and problem solving skills in a variety of situations
*Highly effective written and oral communication skills, excellent interpersonal skills and experience dealing effectively with a wide range of people
*Digital skills (. Google for Work apps)
*Fluency in Business English is required
*Customer oriented behaviour
*Fast learner - research capabilities for obtaining required information
*(Advantage) proven experience in national / EU funding schemes participation (either as coordinator or participant).
*Would like to work primarily with business process discovery and modelling but is also interested and curious about other aspects of the automation value chain.
*Design & implement processes based on current methodologies (Agile, ITIL) that will be possible to manage stably in a complex environment.
*Manage Process Automation solutions, ensuring along the way all documentation necessary for implementing and releasing them.
*Prescribe IT solutions in a collaborative manner together with the customers and the Data Scientists in the Process Automation team.
*Actively contribute to further developing of the service catalog of the Process Automation team in cooperation with the Process Automation Team Manager and the Service Owner.
What Visma offers
We offer an exciting position in an international working environment where you will be part of a dynamic and highly skilled international team. You will have good opportunities for career development through internal training and diverse work assignments in a prominent international company. We offer competitive terms and conditions.