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Middle (2-5 ani), Senior (5-10 ani), Entry (0-2 ani)

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The role is techno-functional in nature, requires strong analytical skills, an aptitude towards learning various ADP HCM products. Also it requires working in US Business Hours (8 AM to 5 PM EST).

Roles and Responsibilities

  • Prepare the functional specifications as per the requirements
  • Co-ordinate with clients and help the client in testing the requirements
  • Understand the requirements clearly and come up with an accurate effort estimate to complete the task.
  • Coordinate with the configuration analysts and/or developers to make them understand the requirements/IDD document
  • Multi-tasking (Ability to handle different clients in parallel)
  • Ability to meet aggressive and often demanding  timelines
  • Prior experience/ exposure in call handling for requirements elicitation and specification writing.
  • Should be able learn quickly different ADP products This role requires individuals to work in US day shifts, however the individual needs to be flexible to work in a 24/7 environment when needed


Qualification and Experience


Bachelor’s Degree or Equivalent in Education & Experience preferred.

  • English C1 or above is a must (written and spoken)
  • Experience of working on any Industry standard or proprietary ETL tool

Essential Skills

  • Should have worked on any HCM application.
  • Strong client facing and requirements gathering skills
  • Basic SQL knowledge is mandatory and should have an aptitude to learn more in SQL
  • Basic programming skills (Preferably Java, JavaScript, XML) and ability to understand the code and/or configuration is preferable but not mandatory.
  • Strong Analytical, Problem Solving skills
  • Strong experience on test case/plan preparation, ability to execute regression tests and full files testing against database.
  • Excellent verbal and written communication skills
  • Prior experience in working in a client facing role and should have worked with external/internal stake holders as a Business Analyst
  • Should be strong team player, required collaboration
  • Basic to intermediate project management skills