We are looking for a BMC Remedy Consultant & Wintel Specialist to join our team, team which handles medium to complex infrastructures.
As a member of this team, you will be involved in projects that need development of custom code and support for the Windows infrastructure.
Good understanding of ITIL Service Management processes
Demonstrated analytical thinking, adaptability, enthusiasm and motivation.
Ability to work independently as well as in a team setting
Organizational, verbal, and written communication skills
Knowledge of BMC Products
Good knowledge of Microsoft server platforms
Good knowledge and experience in working with and troubleshooting Microsoft Active Directory Services
Good knowledge and experience in working with and troubleshooting DNS, DHCP, DFS, IIS, WSUS, CA
Experience with Microsoft Terminal Services
Good knowledge and experience with enterprise Antivirus products
Knowledge in troubleshooting Microsoft Exchange Servers
Other Experience Factors:
2+ years Remedy or other workflow tool, for development, configuration, and integration
2+ years structured analysis, design and coding development
Experience with SQL, stored procedures, and triggers (oracle and sql server)
Data analysis/data modeling experience
Version control, build, and configuration management tools
Knowledge about Web technologies, various operating systems and integration tools
Knowledge and experience with virtualization software (VMware, Hyper-V, etc.)
Knowledge of storage subsystems
Server hardware fundamentals
Knowledge of at least one enterprise class backup system
Knowledge of Linux/Unix server platform
Knowledge of Security Products is a plus
Nice to have programming skills:
* Any ITIL, BMC or Microsoft certification is considered.