We are looking for Bell boys for our 5* Luxury Hotel in Italy
Primarily responsible to Greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. You will ensure that the highest standards of hospitality and welcome are demonstrated at all times, and that all guest requests are dealt with in a prompt and courteous manner.
In Addition to assist guests with luggage, Porters are also responsible to collect and distribute post, parcels. And also deal with general enquiries and ensuring the lobby and forecourt areas are always clean and tidy.
BELL BOY DUTIES AND RESPONSIBILITIES:
Checks the daily arrival list for VVIP's or guests with special need.
To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
Tag baggages it and return the identification slips to guests.
Assists guests with luggage to the front desk.
Escorts guests to room, placing luggage in room assigned by front desk.
Inspects guest room for order and adequate supplies and informs guests of room amenities
Delivers faxes, messages, packages and flowers to guests rooms and other offices.
Provide items on loan to guest and collect the items back from guest before departure.
Update and file errand cards.
Update the Luggage movement register.
Perform any other works as and when assigned by the management.