General Role Description

• Understand in depth the primary applications assigned to them and the implication on the business and the end to end system when changes are proposed.

• Minimum 2 years providing Application Support across Java and .NET applications

• Have excellent communication skills as liaising with business users is a key part of this

• Produce documentation that is clear and written at an appropriate level for the audience.

Key responsibilities include

• A high end user of the application the Application Specialist understands in great depth all areas of the primary application they are aligned too. In addition they have a very good understanding of how and where data from that application is used. How applications integrated to the primary application work should also be considered and where these applications have an impact on the primary application.

• Application Specialists liaise with end-users and other relevant teams to ensure they understand how current and future changes in the business and its changing priorities will affect the application.

• Documentation produced by the Application Specialist should explain and describe the primary application and any interfaces to other applications.

• Good communications skills and the ability to explain technical concepts in layman’s terms is key as they will need to support and advise users in the business where these users need information and support around the primary and associated applications

• Ability to provide cross application support and happy to specialize in multiple applications

• Testing of new functionality and integrations

• Incident resolution using ServiceNow

Required Skills

• Strong understanding of Microsoft Dynamics, Finance and Operations (AX)

• Experience of working on full life cycle implementations across multiple versions of Dynamics 365

• Excellent understanding and knowledge of core Microsoft Dynamics 365 modules

• Microsoft SQL Server understanding

• Microsoft Azure understanding

• Experience in supporting Java and .NET applications

• Good SQL (MS SQL Server or Oracle)

• Good understanding of Web Services

• Ability to write / read HTML, XML, CSS and JavaScript

• Ability to create high quality functional documentation and strong requirements gathering

• Troubleshooting, Problem solving, creative thinking

• Basic understanding of AGILE/SCRUM methodologies

• ITIL v3 Foundation certification

What we offer:

• Competitive salary package made of base salary, performance bonuses and meal tickets;
• Consistent benefits package: transportation allowance, medical subscription from a list of providers, gym subscription and discounts including preferential rates to 7Card, Bookster corporate library subscription, free hot beverages;
• Flexible location: possibility to work in the office or remotely;
• High quality external and internal technical training's;
• Reimbursement of certificates and tuition fees for qualifications that are part of your individual training and development plans;
• Team events: up to 3 team building activities per year, Christmas party for both employees and kids, Employee Summer Festival, 1st of June kids party;
• More benefits depending on the length of service;
• Lateral and management career opportunities.