Application & Software BSS BOS engineer
Middle (2-5 ani), Entry (0-2 ani)
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Huawei Romania is currently looking for an Application & Software BSS BOS engineer.
Our colleague will provide BSS technical operation support to our valuable customer, including system data changes analysis, configuration, testing, service request handling.
- Analyze the customer's existing systems, needs, and requirements to provide the necessary solution.
- Evaluate effort required for request implementation
- Ability to create or update template documentation to reflect solutions provided.
- System data configuration according to solution agreed
- Perform test activities from stand-alone test, integration test to acceptance test of application/ software/hardware elements.
- Participation in Technical discussions with customers.
- Handle customer requests under agreed SLA and according to agreed processes.
- Provide status reports on application and software project performance to identified stakeholders.
- Degree in Electrical/Electronics Engineering, Computer science or relevant field
- Minimum of 3 years hands-on experience in IT, Charging system operations
- Working experience of Unix/ Linux OS and Oracle SQL
- Successful applicants should be Goal-oriented with good interpersonal and communication skills, and be a very good team player.
- Successful applicant should be good at customer relationship, understanding their requirement.
- Good understanding on technical support operation model and ITIL processes.
- A good team player and able to work effectively.
- Willing to accept responsibility and able to work with minimum supervision.
- Good English communication, both written and spoken
- Willing to work night hours occasionally
The selected candidates will pass a 20 minutes test on paper for Oracle and Unix/Linux knowledge validation during the first round of interviews.
Only suitable candidates will be contacted, thank you.