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The Role and Accountabilities
- Selling the full Voice & Network product portfolio and achieving sales quotas;
- Creation of sales leads, initiation of prospect calls, and managing or contacting existing and potential customers;
- Provides an efficient support service to customers and colleagues within Sales or Marketing;
- Workload of largely administrative nature with no face-to-face contact with customers.
- Make outbound follow-up calls to existing customers via telephone and e-mail, cross-sell and up-sell
- Cold-call customers/prospects that are generated by sales campaigns;
- Identify decision makers within targeted leads to begin sales process;
- Collaborate with Sales Manager to determine necessary sales approaches;
- Create and deliver qualified opportunities;
- Maintain and expand the company's database of prospects;
- Handle inbound, prospect calls and convert them into sales;
- Enter new customers data and update changes to existing accounts in C4C (CRM);
- Inveestigate and troubleshoot customer service issues;
- Attend periodic sales trainings;
- Sells standard Colt products through to a portfolio of customers in order to meet or exceed personal revenue targets;
- Builds, develops and maintains relationships with existing or potential customers, tipically focusing on non complex sales of services or solutions;
- Projects a positive image of Colt to all customers.
What you will need to succeed
- Relevant experience in Sales or Telesales or Customer Support in a multicultural environment;
- Administrative/ technical experience;
- Demonstrated ability to convert prospects and close deals while maintaining established sales quotas;
- Success in qualifying opportunities involving multiple key decision makers;
- Able to build and maintain lasting relationships with customers;
- Proficiency in English and fluency in French or German. The interview will be in both languages;
- Strong written communications skills (in English);
- Self-motivated, with high energy and an engaging level of enthusiasm;
- Ability to work individually and as part of a team;
- High level of integrity and work ethic.