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Middle (2-5 ani), Senior (5-10 ani)

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Job Summary:

We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities & Tasks:

  • Provide fault management on specific BTS, NodeB and E-NodeB nodes
  • Perform preventive & corrective maintenance, problem management, acceptance, fault management
  • Logging the performed activities in specifically ticketing tools
  • Remote integration and configuration of BTS, NodeB and LTE RAN network elements
  • Create/correct data transcript files to configure or update the existing network elements or to add new network elements
  • Performance monitoring and QoS analysis of node performance
  • Working on-call schedule and night time
  • 2nd Level Assurance Support Activities
  • 2nd Level Incident Management
  • Problem Management

Minimum Qualifications & Experience Requirements:

  • General knowledge about RAN system architecture and network elements (GSM/WCDMA/LTE)
  • Excellent understanding of GSM, WCDMA and LTE Radio Network features
  • General knowledge of Core or transmission protocols & technologies is a plus
  • General knowledge of UNIX or LINUX operating systems is a plus

Preferred Qualifications & Experience Requirements:

  • Proven experience in remote operations (configuration, integration, acceptance support) of Huawei BTS, NodeB and E-NodeBs nodes
  • Proven experience on ALU, Huawei, Nokia GSM/UMTS/LTE
  • Strong problem solving skills and analytical thinking
  • Ability to work under stressful situations, meet tight deadlines and deliver services with high quality
  • Excellent communication skills
  • Knowledge sharing ability
  • Service fulfillment
  • Self-motivated
  • Open minded

Preferred Qualifications & Experience Requirements:

  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost Awareness
  • Social skills and awareness

Why is Ericsson a great place to work?

Ericsson is the driving force behind the Networked Society where every person and every industry is empowered to reach their full potential. Mobility, broadband and the cloud are transforming the world, enabling industries and society to provide better services, capture new opportunities, improve businesses, increase efficiency, and create new user experiences.

Our services, software and infrastructure support every major telecom operator in the world. The transformation that this brings allows people, business and society to fulfill their potential and create a more sustainable future.

With someemployees and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than billion subscribers. 40 percent of the world’s mobile traffic is carried over Ericsson networks. And our SEK 100 billion investment in research and development over the last three years ensure that our solutions – and our customers – are at the forefront of innovation.

At Ericsson, we give our employees the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change-maker? Learn what makes YOU + Ericsson a powerful combination. Join us today.

Founded in, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2014 were SEK billion (USD billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.