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What does your future look like?

We are on the brink of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity.
Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility
Headquartered in Stockholm – Sweden, Ericsson is a publically listed company with more thanemployees
More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what’s next in information, communications and telecommunications (ICT).
A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.

Come and discover what makes YOU + ERICSSON a powerful combination

We welcome the opportunity to meet you!

Position of 1st level Operations

Job Summary

This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities & Tasks
•Event Management
•1st level Incident Management
•Remote Site Access Control
•1st Level Assurance Support activities

Position Qualifications
Core Competences:
•Knowledge of Managed Service Telecom Operations Practice
•Fluent in Romanian language
•Knowledge of 2G, 3G and 4G - network architecture (nodes, interfaces, protocols used, basic call flow, SMS flow, data traffic)
•Basic Telecom knowledge (especially Radio and Transport)
•Knowledge of PDH systems (Plesiochronous Digital Hierarchy), SDH (Synchronous Digital Hierarchy)
•Knowledge of optical fiber
•Knowledge of signaling protocols (SS7, SIGTRAN) – SS7 protocol stack
•Knowledge of OSI protocol stack

Preferred Qualifications & Experience Requirements:
•Problem solving and trouble shooting skills
•Fluent in English language
•Good communication skills
•Spanish or Italian language skills are considered a plus

Trust – Innovation - Performance: These are the core values that define Ericsson reputation and guide us in our daily work and in the way we do business.

Ericsson celebrates diversity and inclusion together with flexibility and international mobility.

Useful links

Application and additional information:
The role is based in Bucharest, Romania. Please submit your application in English as soon as possible - we are working continuously with candidate selection.