If you are looking for a change in your career, we've got the perfect opportunity awaiting you. You don't only get to work in a prestigious global company but also in healthy environment that is conducive to the growth you need in your career. Your profile is a perfect match for the position we are hiring for, so if this particular role piques your interest, please do get in touch.
Location – Gdansk, Poland
Job Type – Fulltime.
Language required – Danish.
What will you do?
Answer customer’s IT related queries
Provide technical support for incoming issues related to computer systems, software and hardware
Run diagnostic programs to resolve issues
Walk customer through problem-solving process
·What experience do you need?
Min. 1 year experience in Service Desk
Being familiar with ITMS tools (IT Service Management), .: ServiceNow, Remedy, Effecte, Jira; ticketing; Active Directory, Microsoft Exchange, MS Link, Citrix, VPN; Windows 7 and ideally Windows 10
Be a proactive team player with a positive attitude
Have excellent customer service skills
What can we offer?
Employment based on an indefinite employment contract
Bonus system, life insurance, medical care, sports card
A manager who cares about team development. If your ambition is to grow within the team, you will have an opportunity to progress
We also provide relocation, temporary accommodation and training for beginners in the IT field.
Do you want more? We will talk about what is important to you!