HR Advisor/Admin & Payroll Specialist with German

Języki obce

angielski, niemiecki

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HR Advisor/Admin & Payroll Specialist with German

Use your communication skills to help colleagues from Germany with HR related questions. You will be the contact point for General Management, HR managers and Employees while working in an international team of ca. 50 HR professionals supporting 8 European countries.

Your main responsibilities

HR Advisor activities

  • Ensure that incoming enquiries to the Service Centers are answered in a professional and efficient manner (. via e-mail, telephone, or chat)

  • Gather all required information as the first point of contact to ensure that customer enquiry can be resolved at earliest opportunity with minimal handoffs, capture an accurate record of a customer enquiry in the case management system,

  • Adequate understanding, interpreting and managing incoming enquiries to the Philips People Services

  • Provide support to employees, line managers and HR Business Partners to enable them to effectively use the HR Portal and other relevant on-line tools for completing transactions

  • Provide proper feedback to the customer if problem is referred

  • Contribute to continuous improvement activities in the PPS Center through identification of recurring employee/line manager/HR Business Partner issues to simplify and enhance policies, processes and technologies

  • Provide support during the implementation of new initiatives, programs, policies, and services by acting as an employee’s first line of contact

Admin & Payroll activities 

  • Processing changes in employees’ employment lifecycle (new hire, transfer, termination, time & attendance, benefits, payroll) – data input to Workday, SAP HR

  • Processing and updating requests in case management system (CMS)

  • Responsible for proper data input and for necessary corrections

  • Preparing respective employment documentation (contract, certificates, etc.)

  • Running admin & payroll reports ( Workday, SAP HR)

You are a part of

The Philips People Services Center Europe international team based in Piła, Poland, supporting with administrative and payroll services 8 European countries: United Kingdom, Germany, Austria, France, Spain, Italy, Russia, Poland. Philips People Services (PPS) is the Human Resources Shared Services organization of Philips. A team of HR professionals is delivering HR Services to Philips employees and managers at all stages of the career cycle. PPS delivers cost-effective people services by leveraging economies of scale, standardizing processes and simplifying the ways of working, while delivering superior HR experiences by listening and acting on our customers’ feedback.

To succeed in this role, you should have the following skills and experience

  • Graduate with Bachelor or equivalent degree

  • 2 years of progressive work experience in a Customer Service environment (preferable)

  • Ability to multi-task and good time management skills

  • Demonstrated effectiveness when dealing with demanding customers

  • Personal integrity when handling confidential information

  • Highly developed interpersonal skills and analytical thinking skills

  • Ability to understand and interpret incoming enquiries from the internal customers

  • Computer literate; experience of Case Management tools and HR IT systems is an additional asset

  • Understanding of HR processes is an additional asset

  • Fluent knowledge of English language and German (both written and spoken)

  • Genuine interest for well-being and a healthy lifestyle

In return, we offer you

A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive benefits, a flexible work schedule and access to local well-being focused activities:

  • Relocation package applicable for people moving in from outside of Pila region

  • Yearly bonus based on performance achieved

  • Private medical care with option to extend it to family members

  • Benefit System card

  • Discount for Philips’ products

We kindly inform you that we will contact only chosen candidates.

Please provide a clause: „Hereby I agree to process my personal data included in my application for requirements of the recruitment process (in accordance to Personal data Protection Act dated 29 August 1997; Official Journal no, item 883)”.