Cash Collector with French/ German/ Spanish/ Italian/ Portuguese
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 350 thousand people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
AccentureOperations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Responsible for timely cash collection for the assigned portfolio of clients (calls, dunning letters, emails etc.).
Managing customers’ orders (hold/release)
Performing credit limit analysis
Customer Master Data maintenance
Direct Debit process execution
Forecasting (cash, risks, opportunities, past due level)
Calculating Bad Debt Reserve
Active participation in regional operational calls
Building long term relationship with regional Sales, Finance and Customer Service departments
Performing ad-hoc activities delegated by management team
Minimum experience – 2-3 years experience in related customer support areas or equivalent
Preferred experience – experience with Accounts Receivable
Advanced communication skills in English and German or Spanish or Italian or French ( min. B2 )
Advanced Microsoft Office Suite skills
Goal-orientated individual with Strong time and task management.
Strategic thinking about improving processes.
Communicate effectively in writing as well as verbally.
The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
Experience with a range of Clients and technology solutions which provides professional relevance
Operating according to Lean Six Sigma philosophy
Collaborating and learning from diverse and talented colleagues helps you “raise your game”
Trainings and development tailored to help you achieve your potential
New Joiners Programme including trainings
Opportunity to engage in Corporate Social Responsibility initiatives
We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
Social benefit packages including: private medical care, MyBenefit, life insurance
Friendly work atmosphere in multicultural environment