Azure Stack Support Engineer
Working at Microsoft:
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Unlocking New Possibility, Azure Stack:
Azure Stack is an extension of Azure, bringing the agility and fast-paced innovation of cloud computing to on-premises environments and enabling a truly consistent hybrid Cloud with global regions, service provider offerings, and enterprise customers using Azure and Azure Stack. Our vision is to offer Azure services virtually everywhere. Azure and Azure Stack enables customers to unlock completely news scenarios and business opportunities. We bring together the best of edge and Cloud. From factory floors, cruise ships, to oil fields, customers can address latency and connectivity while enabling efficient decision-making. Customers in regulated industries can develop in Azure with flexibility to deploy and manage global applications seamlessly to meet regulation and policies, all without having to change code.
An Azure Stack Support Engineer at Microsoft is an exciting & challenging role in the resolution with highly complex, technical, and escalated support incidents related to supporting Azure Stack customers via phone, web, email, chat and other support channels covering various development and deployments.
The successful candidate has the drive and intellectual horsepower to resolve the most difficult technical customer issues, often through collaboration with other technical specializations; will be a technical resource for the team regarding case reviews, troubleshooting and effective customer interaction and will interface with various levels of management within customers, Partners, and Microsoft.
We are looking for talents that:
Experience and Skills required:
We welcome applications from all potential & passionate professionals who really want to pursue their technical career with customer interaction in the world of Support Engineering.
Please hear from our Microsofties
Hi, I’m Bruno – father of one, I really love photography, travel and the ocean. If I’m not working you will probably find me in some beach doing surf photography. I have a computer science degree. I am currently a Microsoft Escalation Engineer. I joined Microsoft 10 years ago, and I honestly don´t remember a day where I would wake up and think “here comes another working day”. I´ve had several roles, worked with diverse teams from all over the world that allowed me to grow both as a person and as a professional. Having the ability to learn from the best, share your knowledge with the best it’s something that really motivates you to this continued search for knowledge and improvement’s. In the end of the day you control your career and your aspirations and that is something I haven´t seen anywhere else.
Hey, my name is Joana and I was born in 1990 in Lisbon. I love dancing, reading, watching movies and learning about new topics. My background is in Biomedical Engineering. January, I started working in the IT area and since October, I'm working as a Microsoft Support Engineer. At Microsoft, I enjoy the opportunity of working with excellent teams which allow me to learn and grow as a professional every single day!
... we would love to hear from you
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form.
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