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Road Logistics Full & Part Loads Dispatcher

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Salariu confidențial
Salarii pe poziții similare:1175 - 1300 EUR/luna
Full time; 1 post

Kuehne + Nagel Romania is looking for a motivated and dynamic FTL - LTL International Freight Forwarder for our office from Bucharest.

YOUR ROLE

You will manage and develop the international Overland (FTL/LTL) transport business, ensuring operational excellence, service quality, and high customer satisfaction.

In this role, you will oversee daily transport operations in line with Kuehne+Nagel guidelines, drive business growth, expand the customer portfolio, improve profitability, and ensure compliance with internal procedures, industry regulations, and company standards.

YOUR RESPONSIBILITIES

  • Perform daily Road Freight activities in full compliance with KN procedures, processes, and customer requirements.
  • Monitor shipments end-to-end, ensuring timely and damage‑free delivery.
  • Keep customers proactively informed throughout the transport lifecycle.
  • Ensure accurate and timely entry of all data into operational systems.
  • Use problem‑solving tools to address operational issues and implement corrective actions.
  • Respond to quotation requests within agreed timelines and internal guidelines.
  • Prepare spot rates, evaluate transport feasibility, and provide competitive solutions.
  • Manage the profit & loss performance for assigned transports.
  • Identify opportunities to reduce transport costs and improve margins through optimization and consolidation.
  • Offer recommendations for performance improvement when deviations from targets occur.
  • Negotiate with subcontractors in accordance with K+N guidelines.
  • Build, maintain, and optimize the subcontractor database.
  • Ensure strong operational collaboration and performance across the carrier network.
  • Ensure accurate system input for all transport‑related data and activities.
  • Complete customer invoicing in line with company standards.
  • Monitor the collection status of issued invoices and support follow-up actions as required.
  • Support the development and implementation of business operations tools and reporting systems.
  • Deliver excellent customer service and take full ownership of assigned customers.
  • Identify new business opportunities through monitoring market trends and competitor activities.
  • Contribute to continuous improvement initiatives to enhance service quality, efficiency, and profitability.

YOUR SKILLS AND EXPERIENCES

  • Minimum 3 years of experience in freight forwarding operations with a strong focus on FTL/LTL Road Freight.
  • Solid knowledge of transport regulations and customs compliance.
  • Experience with carrier invoicing, billing procedures, and financial follow-up.
  • Technical understanding of expediting processes and overall transport operations.
  • Customer‑oriented approach, committed to quality and service excellence.
  • Strong communication skills with an ability to adapt tone and message to the audience.
  • Strategic mindset combined with a proactive, self‑starter attitude.
  • Excellent problem‑solving skills and the ability to implement corrective actions effectively.
  • Ability to work under pressure, manage multiple tasks, and act with urgency and accuracy.
  • Good English skills; knowledge of another European language is considered an advantage.

With over 78000 employees at some 1,400 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the Sea Logistics, Air Logistics, Contract Logistics and Road Logistics businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solution.

Kuehne + Nagel meets companies' global business requirements in each of the local markets and underpins these solutions with strong visibility and monitoring  capabilities across its network.

Kuehne + Nagel is financially strong, stable and independent. Our global logistics  network, cutting-edge IT systems, in-house expertise and excellent
customer service is proof of our dedication to be the market leader. These
attributes have placed us at the forefront of our industry, and positioned us
to continue increasing the scope of our customer solutions and services.

Kuehne + Nagel1Kuehne + Nagel2Kuehne + Nagel3Kuehne + Nagel4

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