Ensures continuity, security, and performance of local IT environments across Romania and Hungary.

 Key Responsibilities:

- Provide 2nd-level support and maintain IT performance.

- Supervise local infrastructure: LAN/WAN, servers, endpoints, Active Directory/Azure.

- Ensure compliance with cybersecurity, software licensing, and corporate standards.

- Support cloud adoption initiatives (Move-to-Cloud, M365, AWS).

- Coordinate with local vendors and contribute to IT budget control.

Data Analytics & Reporting

-Occasionally work on IT Local reporting activities, ensuring high-quality dashboards and reports for IT management.

-Analyze IT Local performance trends (tickets, infrastructure health, incidents) and propose improvement actions.

-Support the Area IT Leader with data-driven decision-making, KPI tracking, and monthly operational reviews.

Project Management:

-Actively participate in regional and corporate IT projects, including cloud migration, infrastructure upgrades, and digital transformation initiatives.

-Coordinate local implementation tasks with business users, vendors, and Area IT teams.

-Contribute to project documentation, planning, and progress tracking.

Required Skills:

- 4+ years in IT/IT Support.

- Good experience with Windows, networking, servers, AD/Azure AD, Intune, M365, Reporting & Data Analytics tool (Power BI/Tableau).

- Knowledge of cybersecurity, Cloud technologies (M365 – AWS).

- Fluent English.

- IT certifications preferred.

- Availability to travel.

- Driver license (mandatory).

Soft Skills:

- Customer oriented, proactive, structured, good communication.

- Ability to work with international/remote teams.

Work Conditions:

Office-based (Bucharest), occasional travel in South East Europe, depending on organizational needs.