Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Together with our partners, customers and the world of science, we develop leading-edge technologies, and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, batteries and fuel cells, technical textiles, filters, cleaning technologies and products, specialty chemicals and medical products.

You support our team as Indoor Sales Professional with German

Responsibilities:

• Understands company products, portfolio and functional principles, including application fields, industries and material selection for standard applications;
• Handles basic technical customer discussions related to existing standard products;
• Manages incoming RFQs and sales orders according to instructions from local entities and SSC management;
• Performs full customer interaction regarding quotations, order confirmations, delays and order status updates;
• Processes standard and mid-complex quotations and performs quote follow-up, pricing and resolution in close collaboration with local entities;
• Registers and maintains CRM data, including sales opportunities, quotes and orders, in line with defined guidelines;
• Registers and manages standard and mid-complex sales orders, including ticket handling for presales and sales-related subprocesses;
• Maintains basic commercial awareness, including transfer pricing, profit margins, product cost and market price alignment;
• Coordinates purchase orders, updates delivery times and follows up with suppliers, local entities and customers when required;
• Provides administrative support for claims, supplier invoice review, and customer invoice validation and filing;
• Resolves open sales quote and order-related issues and supports local entities with additional presales and sales activities;
• Acts as back-up for colleagues, supports and trains new joiners, contributes to team collaboration and provides ad hoc project support while effectively prioritizing tasks and meeting deadlines.

Qualifications:

• Economic/Technical studies are an advantage;
• Previous experience in Customer Service and/or Sales-related fields;
• German and English for business use are mandatory;
• Computer skills related to Microsoft Office; mid-level Excel knowledge;
• SAP Knowledge or different ERP experience is mandatory;
• Open to process improvements;
• Fact-driven and strong analytical skills, detail-oriented attitude;
• Motivation and open communication style;
• Attention to detail;
• Good organizational skills and proactiveness;
• Team player;
• Customer and solution-oriented.

If you like to make a difference and if you would like to be a part of a growing, successful company, then this is the moment to join Freudenberg and become part of a great team!