CUSTOMER REPRESENTATIVE (limited contract)

Quality Seatbelt, JSS Services Romania

Your Activities:

—    Keeps customer relationship regarding product quality;

—    Elaborates and controls internal documents and customer requested documents related to products and processes quality;

—    Designs control plan for prototypes, pre-production and mass production;

—    Responsible for projects from prototype phase to EOP;

—    Actively involved in designing PFMEA;

—    Identifies and analyses risks, initiates corrective actions, verifies closing of action plans;

—    Handles customer complaints related to products and processes quality including documentation in 8D reports or in the customer system format;

—    Responsible for customer visits and audits related to quality issues;

—    Plans the products testing according to the law and customer requirements.

Your Prerequisites:

—    University degree (Technical profile – is an advantage);

—    Experience in customer relations in automotive industry or similar position;

—    IATF, Core tools, Problem Solving tools knowledge;

—    PC operating skills – MS Office;

—    Fluent in English (German is an advantage);

—    High stress tolerance and problem solving abilities;

—    Outstanding communication and negotiation skills;

—    Team work oriented and good interpersonal skills;

—    Willingness to travel.