Credit controller with French-Remote Romania , Genpact

Credit controller with French-Remote Romania

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1100 - 1300 €/luna

Middle (2-5 ani)

Remote

GENPACT

4.28

Limbi vorbite

Engleză (avansat)Germană (avansat)

Inviting applications for the role of Credit controller with German-Remote Romania

!Please note that the work schedule will be based on Portugal time zone

Responsibilities

•    Enter data accurately and efficiently, ensuring quality checks on cash receipts, support data cleansing and mass change processing projects.
•    Handle premium collections, check deposits, direct debits, commission payments, discounts, and overpayments.
•    Reconcile client and broker account differences, disburse cash, recover overdue debts, and manage brokers and partners based on contract nature or intermediaries.
•    Deliver exceptional service standards and key performance indicators (KPIs).
•    Liaise with internal and external parties to resolve queries within deadlines.
•    Distribute monthly statements of overdue accounts to clients and resolve questions promptly.
•    Input regulations into the computer system, manage unpaid items, oversee procedures, and clear outstanding financial movements.
•    Analyze aging reports and allocated portfolios.
•    Maintain and develop technical knowledge and expertise, contributing to best practices and procedural support.
•    Provide support, mentoring, and guidance as needed.
•    Participate in continuous improvement initiatives.

Qualifications we seek in you!

Minimum Qualifications

•    Graduate or possess a professional qualification in a finance-related discipline.
•    Minimum years of experience in credit control.
•    Proficient in written and spoken English; Portuguese is advantageous.
•    Strong mathematical and analytical skills for complex data analysis and effective decision-making in business or technical issues.
•    Positive attitude, results-driven, with energy and determination to succeed in a fast-paced environment where response pace and quality are critical.

Preferred Qualifications
•    Strong writing and editing skills with attention to detail; ability to produce high-quality work under pressure and prioritize workload to meet tight deadlines.
•    Patient and respectful towards clients while being professionally firm in debt recovery.
•    Proficient in Excel and Outlook.
•    English & German C1

GENPACT

4.28

We are Genpact

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact in Romania

With more than 5,000 employees in our Bucharest, Cluj-Napoca and Iași offices, we take pride in being the largest employer and talent developer in the business services industry. Our service portfolio includes domains such as: Finance & Accounting, Supply Chain, Trust & Safety, Customer Care, Insurance and Data-Tech-AI.

A constantly growing company

Genpact is on the lookout for high-potential talent to join our growing teams in Bucharest, Cluj-Napoca and Iași, or remote from anywhere in Romania.  We offer our workforce a flexible work-life balance and enable them to work from the office, hybrid, or from home.

Our diverse teams include foreign-language speakers in a variety of roles, such as Accounts Payable, Accounts Receivable, General Ledger, Customer Care, Technical Support, Procurement, Order Management, Ad Moderation and Content Moderation.  

Awards

In the competitive talent landscape, Genpact Romania stands out as a top employer, consistently ranking high in industry lists like Undelucram.ro’s Top employers to work for and Catalyst Solutions’ Top 100 Most Desired Employers in Romania.

We're also accelerating AI innovation through global AI Innovation Centers, including our award-winning hub in Bucharest, recognized as a "Landmark Achievement in AI Innovation" at The Diplomat Bucharest. This award stands out as a testament to our unwavering commitment to driving AI innovation and delivering exceptional solutions to our clients.

Why Genpact?

We’re committed to the relentless pursuit of a world that works better for people. Our entrepreneurial, inclusive culture gives our people the freedom and autonomy to experiment fearlessly, seize opportunities, and push boundaries to turn visions into realities by combining deep domain expertise with diverse perspectives. We’re looking for thinkers and do-ers. People with a natural curiosity, a hunger to keep learning and keep growing.  

We empower our employees to upskill themselves for their current roles and their future career aspirations with Genome, our industry-leading internal learning platform. We also leverage our talent transformation initiative, Talent Match, to match individual skills and job aspirations with existing and future job opportunities within the company.  

Our locations 

In Bucharest, our office is located in the Hermes Business Park, close to Pipera subway station. The entire building has been designed to keep our people engaged and efficient, with cozy lounges and social areas spread throughout, including an AI Innovation Center, relaxation rooms, 400 parking places, bicycle parking with showers and a gym.  

In Cluj-Napoca, our office is located in the Riviera Business Center One, in the heart of the city. Enjoy top-notch facilities, quick access to Iulius Mall’s shops, cafes, and services, plus a relaxing escape in Iulius Park—right outside the door.

In Iași, we are in the heart of the city in the United Business Center 5. Our unique collaboration hub serves as a thriving workspace and meeting point for clients and employees working here. This one-of-a-kind hub facilitates networking, workshops and events, fostering an environment of knowledge exchange and innovation.  Additionally, we have inaugurated this year a new delivery center that supports global clients across the high-tech, finance, healthcare, and life sciences industries, featuring state-of-the-art workspaces designed for finance, accounting, and customer care operations.

Interested? Find out more at genpact.com/careers