Who we are.

We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.

Together we create reliable and responsive digital foundations for the world’s businesses, institutions, and communities.

With a 10-year history in Romania and over 2200 employees, Atos has a presence in 3 of the largest cities in Romania: Bucharest and Timisoara. Our Global Delivery Center in Romania offers cutting-edge, best in class, end-to-end IT services for more than 300 clients located around the world.

Job Description

You will be part of an international team, and you will support the setup and operate Citrix Virtual Apps and Desktop environment for French client.

Main responsibilities as follows:

• Managing the delivery of hundreds of applications using packaging and streaming delivery methods 
• Managing Rollup and Hotfix deployment across the Citrix infrastructure
• Manage the delivery of hundreds of Desktops using pooled and dedicated delivery methods
• Provide application break fix working with support application support teams and managing customer coordination.
• Upgrading and maintaining all the tools and infrastructure necessary to provide the above services 
• Analyse incident requests, diagnosis, and root cause determination for resolutions.
• Effectively troubleshoot various latency, bottlenecks, and other performance-based problems.
• Define and manage access to the applications and Citrix environments based on the defined processes.
• Monitor and provide performance tuning to system components as required to ensure optimum system function
• Monitor all components of Citrix infrastructure to maintain performance and reliability
• Participate in disaster recovery planning and tests 
• Ensure adequate documentation of all strategies, processes, and procedures related to the implementation and support of the environment 
• Collaborate with Hardware and Windows technical teams to ensure proper integration with each system

Job Requirements

• Education: Preferably Computer university degree or a similar qualification.
• Professional experience/knowledge
• Social Skills and competencies: Analytical Thinking; Teamwork; Strong problem solving skills; Communication skills in multicultural environment; Customer-oriented attitude; Willingness to improve technical skills;
• Foreign Languages:
• • Strong working knowledge of English and French (verbal and written) it’s a must;