Ensure that customer and internally identified quality issues are resolved using the Adient problem solving methods (8D Report, Problem Solving Document, etc.);
Analyze defects until the point of identification of nonconformities cause, prepare necessary corrective / preventive actions together with the other departments, follow up, verify and release corrective actions;
Assure that all Quality activities are performed according to ISO TS 16949 standards and specific customer requirements;
Monitorize and participate to the continuous improvement of efficiency of the process;
Taking part at the client audit when necessary;
Evaluate results of customer product audits and provide feedback to the organization;
Support customer regarding corrective and preventive actions;
Analyze parts returned through warranty system together with the responsible engineer;
Initiate customer responses and action plans;
Check the conformities with clients standard with the help of internal audits for process and product.
Quality experience in Automotive Industry;
Knowledge of the Quality planning and Control Plan standard, FMEA´s, PPAP´s;
Manufacturing Quality system experience and customer communication activities;
English - advanced level;
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