Állás részletei

Software Support Engineer

Karrier szint
Munkatapasztalat nélkül, Kezdő (0-2 év), Középfok (2-5 év)
Foglalkoztatási típus
Teljes munkaidő
Nyelvismeret
Angol - Haladó
Munkavégzés helye
Helyek száma
5

SSI Schaefer is hiring Software Support Engineer

The SSI SCHAEFER Group is the world's leading solutions provider of modular warehouse and logistics systems and employs a workforce of overpeople at its international subsidiaries and production sites.
With over 1,100 software experts, we develop customer-oriented, individually tailored intralogistics solutions

Job summary

As our next Software Support Engineer, you will provide IT technical support for automated material handling systems and equipment in warehouses and distribution centers running WAMAS® suite software, using an array of technical tools to perform complex troubleshooting and problem solving.

 

After a comprehensive training phase and an assisted familiarization period you will be responsible for the following core tasks:

  • Identifies and resolves issues as well as contributing to the improvement of already delivered WAMAS® systems
  • Development of automated tests (from unit tests to system tests, functional tests to load/stability tests) in order to continuously ensure the software quality
  • Creates documentation and training materials for system users and system service & maintenance
  • Effectively communicates with customers in high-impact scenarios
  • Creates documentation and training materials for system users and system service & maintenance
  • Trains internal and external customers to increase system knowledge, resolve and prevent issues from recurring
  • Properly updates help-desk ticketing system to track, monitor, and resolve issues

 

Skills and qualifications

  • Completed technical education in the field of software development, automation or similar
  • Profound knowledge in object-oriented programming, preferably JAVA
  • Ideally skills in Oracle, MS-SQL
  • Fascination for new tasks and enthusiasm for the implementation of technically demanding features
  • Good communication skills and good command of English
  • Good team player as part of a global distributed team.
  • Availability for on call support

 

Why working with SSI Schaefer?

  • Pleasant work environment with global exposure
  • Family run company
  • Healthy growth
  • Flexible working hours and remote work
  • Supported trainings & education
  • Meal voucher, sport voucher
  • Medical & life insurance
  • In the case of travel, daily allowance, transport, and accommodation will be paid by the company
  • Safe workplace
  • Wide scope of action by integration of modern technologies (.: image recognition, voice recognition, robotics, autonomous vehicles, mobile computing) together with well proved ones (.: OOP, database, MQ, automation)
  • Traveling around the world

 

Help us realize visions!

Only the selected candidates for this position will be contacted.