Service design, technical design, consulting and 3rd level support for Continental’s global Connectivity Transport Services: Wide Area Network (WAN), Internet Access & Security Services, DNS/DHCP/IP Address Management;
Communication with external suppliers (also WAN service provider), hardware vendors and internal departments for service-related topics (demand mgmt., implementation, Incidents, Changes) ;
Involved in Escalation and Problem Management processes, and coordinate incident and problem resolution with internal IT teams and external service providers;
Develop and recommend measures in order to improve the network structure by considering functionality and costs;
Support Application and Service Owner with performance problems related to the WAN, DNS/DHCP/IP Address Management, Internet Access & Security services: analysis, setup different scenarios, document performance measurements, troubleshooting, testing;
Plan, provision and maintain an information & monitoring platform for Connectivity services;
Project work in global teams.
Degree in Information Technology or equivalent qualification;
Knowledge in the networking area: Network topologies, TCP¬IP protocols;
Knowledge of Dynamic routing protocols: BGP, OSPF;
Knowledge of Firewall & WEB Security solutions;
Knowledge of IT Service Management;
DevOps skills a plus;
Fluent English ;
Very good communication skills;
Experience in working as part of a global acting and multicultural team, with international supplier/vendors.
What we offer
Integration Program in a professional, young & dynamic team;
Competitive Salaries (based on performance) & Benefits;
Health & Wellness (Private Health and Dental Insurance, Sport activities etc.);
Professional Development Opportunities (in Technical and Managerial Area);
International Work Environment & Traveling Opportunities;
Relocation Package for non-Timisoara Residents
Flexibility Program including flexible hours, mobile work and sabbaticals.
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