Állás részletei

IT Consultant Support

Premium Talentet keres
Karrier szint
Középfok (2-5 év)
Foglalkoztatási típus
Teljes munkaidő
Távmunka (otthonról végezhető tevékenység)
Nyelvismeret
Angol - Haladó
* minden nyelv kötelező
Helyek száma
1

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 4500 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

We are Actuaries, Business Analysts, Finance Experts, Consulting Managers, HR People, Communication Professionals; Operation Engineers and Insurers; we are daughters and sons, mothers and fathers. Our people are what matter most, rooted in our values, and we strive to continuously evolve, improve, and create a superior client experience while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.

Responsibilities:

  • Integral part of the end to end customer relation;
  • Dispatching of customer requests;
  • Challenge and track delivery units and provider to deliver Services within agreed SLAs;
  • Handling of Customer & Provider Escalation Management;
  • Support gathering data about delivery progress and produce reports;
  • Documentation.

Requirements:

  • At least 1 year experience in a similar role;
  • Studies in either Computer Science, Computer Information Management or equivalent career experience;
  • Knowledge of MS Office (PowerPoint, Outlook, Excel, SharePoint);
  • Fluent English written and spoken;
  • Good basic knowledge of the usage of server and storage products (. Linux, Windows, SAN, NAS, JBoss, Websphere, DB2, Oracle, Ms-SQL etc.);
  • Good technical knowledge of IT infrastructure technologies and topologies including related security technologies.

Skills:

  • Strong IT Helpdesk background;
  • Self-motivated and proactive;
  • Customer-oriented but also able to deal with conflicts.

Benefits:

We place people at the core of what we do, this is why we are committed to your personal and professional growth:

Complete training curricula available (tailored courses);

International Certifications (Agile, Prince, ITIL, IFOA, ACCA, IACCM etc.);

Comprehensive Leadership Programs;

All you can learn with LinkedIn Learning! German Language Courses for any level;

All you can read with Bookster!

We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance:

  • Work from Home Option available;
  • Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
  • Go on Vacation and get a Holiday Bonus!
  • Corporate Massage;
  • Weekly Fruit Day;
  • WorldClass & 7Card Gym Discounts;
  • Employee Assistance Program - Helpline 24/7

Come to the Allianz side! We have attractive compensation and incentives:

  • Fixed salary compensation along with rewards & recognition performance-related bonus scheme;
  • Meal and Gift Tickets.

The personal information that you may provide to us (including sensitive information) may be provided to Hiring Managers for the purposes of assessing your suitability as a candidate.

Only suitable candidates will be contacted. All applications will be treated with confidentiality.