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Infra-Windows Service Lead

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Overall Experience:Years of experience Windows Server administration.

Location: Romania

Technical skills (Required)

  • Maintain Windows 2008 Rand upgrades, patches.
  • Maintain and Administer AD (Windows 2008R2)
  • Maintain and Administer Microsoft Cluster solutions.
  • Working knowledge on SSCM and SCOM
  • Understanding of IBM TSM/EMC Networker tool set.
  • Knowledge of maintaining Antivirus management servers
  • Able to use SCCM Collection to push the packages, patches
  • Troubleshooting skills with Windows Servers, SCCM
  • Good scripting knowledge using PowerShell, CLI
  • Understanding of VMWare virtualization technologies
  • Understanding of Storage technologies

Language skills needed: English

Area of responsibilities

  • Lead a team of members and perform task allocation to the team. Conduct performance appraisals for reporting team members.
  • Ensure that Service is delivered by adhering to the agreed SLA/KPIs. Define and implement Service Improvement plans.
  • Oversee Demand management, Incident & Change management, Problem management and Service Level Management activities in the service.
  • Implement automations in the service resulting in effort and cost savings. Drive continuous service improvements activities in the service.
  • Have regular forums to connect with client to discuss on day-to-day operational topics. Conduct Team meetings regularly.
  • Support team in resolving critical technical issues during crisis situations.
  • Engage in problem management process for root cause determination & permanent corrective action.
  • Responsible for technical delivery of Windows Server administration activities for mission critical production support environments.
  • Plan and oversee Windows Server patching and upgrade activities.
  • Job type: Full time
    Contract type: 6 months