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1st Level IT Customer Support with Italian

Karrier szint
Kezdő (0-2 év), Középfok (2-5 év)
Foglalkoztatási típus
Teljes munkaidő
Munkavégzés helye
Az állás betöltéséhez relokáció szükséges
Igen
Helyek száma
1

Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you. As a IT Customer Support you'll be a problem-solver, device & software technician and more, all while being positive and professional.

And you'll also be a hero when you solve our customer's challenges.

Join our team in #TIMISOARA #ROMANIA !

What our Service Desk Technician does:

-1st level IT support for our Client employees

-Classic Hardware (PC, monitors, printers)

-Specific Hardware 

-Office tools and apps (OS W10, Open office, Gmail)

-Networking (Lan, Wan)

-Local applications

-Identifying, handling and solving the requests

-Identifying and escalation of Massive Incidents

-Backlog follow-up

-Demonstrate excellent customer service at all time

Requirements:

Spoken languages: fluent Italian and fluent English
Previous service desk and customer care experience.
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
Availability to work in day shifts

What we offer:

Permanent contract

Central building offices with excellent view on the city, top facilities and equipment

Competitive salary

Performance bonus

Meal tickets and gift vouchers

Training opportunities

Regina Maria medical package

Copayment 7Card

Massage at the office day

What about choosing much more than a job ?

#AJobThatMakesSense

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