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• Provide information and offer support for sales (SOP) and stock planning;
• Centralize orders received from the client;
• Ensure availability of products according to customer demands;
• Follow up complaints from customers regarding the quality;
• Schedule loadings in order to provide the products required by customers in time; follow up the loading process (solving any problems that may occur during transportation) ;
• Issue the required documents for orders;
• Issue and verification of shipping documents (for trucks and ships);
• Offer administrative support for the Export Sales & Product Logistics Department.