Virtualization Backup Engineer with German , VEEAM SOFTWARE SRL

Virtualization Backup Engineer with German

This position is no longer open for recruitment, but you can indicate your interest to the employer. See also similar jobs.

Confidential salary

Salaries on similar positions:820 - 905 EUR/luna

Remote

VEEAM SOFTWARE

4.33

Spoken languages

Engleză (avansat)Germană (avansat)

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

Technical Customer Support is our customers’ “hotline.” This is a department that has revolutionized the way we think about technical support. They face the challenging reality of one-on-one support and leave our customers with a positive impression, providing invaluable feedback to developers and testers.

We are now looking for Virtualization Backup Engineer with German.

The Veeam Backup and Replication (VBR) is a reliable solution that lets us verify the recoverability of backups, recover instantly, and test upgrades in an isolated environment before putting them in production. The VBR technical support engineer is a trusted role providing technical assistance to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical issues.

What You’ll Do

Performing troubleshooting and analysis, including log file investigation
Acting as a technical focal point in relationships to fellow IT Professionals
Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components from Microsoft and Vmware, checking if the issue is known or unknown if it’s a defect if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works
Documenting of all customer interactions accurately and within SLA in our CRM tool

What You’ll Bring

Fluent English & German (reading/writing/speaking)
3+ years of related technical customer facing experience
Advanced user or administrative level with the following areas: Windows Server 2016 / 2019 / 2022 / 2025, Windows 10 / 11
Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS)
As a plus, UNIX and/or Linux knowledge, VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, DataBase engines (SQL/Oracle)
Ability to quickly learn, understand and explain technical information
Ability and desire to take ownership of client issues through resolution
Ability to work in a fast-paced environment

What You’ll Get

21 annual vacation days, additional days based on tenure, plus4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
Free access to Bookster library platform for borrowing your favorite books for free
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

VEEAM SOFTWARE

4.33

At Veeam, we believe trust is the foundation for unlocking the promise of data and AI. We help organizations make their data understood, secured, and resilient, so they can innovate with confidence and scale AI responsibly. As the leader in both data resilience and security posture management, Veeam is built for the new reality where identity, data, security, and AI are inseparable. Join us as we go fearlessly forward together, growing, and making a real impact for some of the world’s biggest brands.
Why work with us?

Life At Veeam

Here, you’ll find an entrepreneurial spirit that gives you real autonomy. You can experiment, innovate, and help solve the toughest challenges facing the world’s biggest brands. Everyone has the chance to make a real impact.

We’re growing fast, and that means opportunity for everyone. As we expand, you’ll be able to grow, too—learning new skills, broadening your perspective, and taking your career further than you ever thought possible. We’ll give you the tools and support to thrive in a world where business, people, and the planet can all succeed together.

Our team is global and world-class. We’re leading innovation right at the edge of data resilience. Our culture is built on fearless curiosity and a collaborative mindset. We welcome diverse perspectives, listen to each other, and engage in
purposeful debate—all in a supportive, inclusive environment.

At Veeam, we’re fearless in our pursuit of what’s next. Are you ready to go fearlessly forward with us? Visit careers.veeam.com

Learning and Development

We're growing faster than ever, and with that comes countless opportunities to learn.
We’ll help you see what’s possible and how to get there. We’ll give you the resources to reach your full potential by reinventing your skills and building new ones in an ever-changing world. At Veeam, everyone has access to resources and training that elevate our skills

Some of our initiatives:

Virtual instructor-led training on Power Skills, which help you lead through influence.
On-demand learning: LinkedIn Learning courses and O'Reilly Learning Libraries.
Mentorship – whether that's becoming one or meeting one.
Our largest annual forum that focuses solely on how we can grow as professionals: the Global Day of Learning (GDOL).