Participation on strategic, global, and regional projects, including worldwide implementation and communication.
Securing the global exchange of up-to-date professional expertise and to drive the efficiency and the effectiveness of the existing business processes. Support to evaluate, design, execute, measure, monitor and control new and existing business processes, working collaboratively across all departments.
Participation of process introduction, acceptance, and compliance within the organization. Assist to measure and monitor the benefits of post process implementation to ensure quality, efficiency, and improvement and also control the effectiveness of the implementation and take corrective actions.
Taking part in decision making committees, e. g. Process Owner Team (POT), mentoring and exchange of professional expertise through local and regional workshops, knowledge transfer and coordination of trainings in the appointed local subsidiaries.
Support to secure the global communication of Global Customer Service structures and standards, including customer master data management.
Degree in business administration or comparable qualification;
Very good PC skills (MS Office, SAP);
Knowledge of project and process management;
Interest in regular stays abroad desirable;
Very good knowledge of English and preferably good knowledge of German;
Knowledge of other foreign languages (French, Spanish) desirable;