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TEST VACANCY DKV Romania

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Confidential salary
Salaries on similar positions:920 - 1020 EUR/luna

Credit Risk & Collections Specialist (gn) - Location Bucharest

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

What you can expect

DKV Mobility Romania is looking for a Credit Risk & Collections Specialist (internal title: Risk Manager) who will take full ownership of managing the Telesales customer portfolio - from credit assessment and risk monitoring to proactive debt collection and collaboration with internal teams and the wider DKV Group.

The role combines financial analysis with direct client interaction and clearly defined operational processes, in an environment that emphasizes accuracy, structured workflows, and continuous improvement initiatives.

Main responsibilities:

Assess customer creditworthiness and continuously monitor the portfolio to anticipate risks before they become issues

Manage phone-based debt collection activities and build tailored payment plans for each case 

Organize weekly collection meetings, analyze financial exposure, and propose concrete measures

Collaborate directly with Customer Service, Credit Management, and DKV Group departments

Identify process improvement opportunities and organize internal training sessions to enhance collection performance

Work with specific tools: MS Dynamics, Genesys, CAM, and the ROMLI process

What makes you stand out

Minimum 2 years of experience in a similar role (credit, risk, collections)

Strong analytical thinking and the ability to turn data into decisions

Clear, direct, solution-oriented communication skills

Ability to manage multiple priorities simultaneously while meeting deadlines

English - intermediate level; MS Office - advanced level

What we offer:

Attractive benefits package

Regina Maria medical subscription for you and your family according to internal policy

Meal vouchers

Private pension

Special discounts for gyms

Additional days off

DKV card with discount for fuel valid in 25 countries

When you are in the office can have free facilities like massage, fruits, coffee

Flexible working hours with home office and flextime

Continuous training and much more...

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

DKV Mobility is the leading European B2B platform for on-the-road payments and solutions with a history of purpose driven growth for ~90 years. With our DKV Mobility service cards, our ~active customers can fuel and charge their vehicles with access to the largest energy-agnostic acceptance network in Europe; including ~67,000 conventional fuel stations, ~EV charge points and ~20,000 alternative fuel stations. Moreover, DKV Mobility is a leading provider of toll payment solutions in Europe, while also offering mobility solutions including vehicle services at ~30,000 vehicle service stations and innovative digital solutions. As part of our financial solutions, we are a leading VAT refund service provider. With ~1,700 employees, DKV Mobility generated a transaction volume of €12bn and a revenue of €492m inure purpose is to drive the transition towards an efficient and sustainable future for mobility.

A company's purpose is bigger than its products and services. It is the reason for which something is done or created, the reason for its very existence. Our purpose reflects our corporate DNA and addresses the "Why" behind our work.

Since day one, DKV Mobility has always been a purpose-driven company, always in motion. It is our DRIVE that has and will remain our constant companion, pushing us to constantly do better for all our stakeholders.

Mobility, our industry and the backbone of our economy, is changing. As a market leader it is our responsibility to be a driving force of this TRANSITION.

In this transition our customers need us more than ever. With access, technology, finance & trust we remain their reliable partner, guiding them towards a more EFFICIENT future. And by taking this road we create positive SUSTAINABLE change to keep our blue planet green and turning.

This is our Purpose :To drive the transition towards an efficient and sustainable future of mobility.


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