Technical Support Representative with Italian , Conectys Serv Telecom SRL

Technical Support Representative with Italian

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This position is no longer open for recruitment, but you can indicate your interest to the employer. See also similar jobs.

Confidential salary

Salaries on similar positions:1220 - 1350 EUR/luna

; Hybrid

Conectys Serv Telecom

4.32

Spoken languages

Engleză (avansat)

What will make you successful for the role:

A B2 level of English Language (both written & spoken);
A C1 level of Italian Language (both written & spoken)
Curiosity, always looking for solutions;
Attention to detail and “willing-to-help” attitude;
Excellent computer skills;

Within your role, you will:

Offer technical support via phone, e-mail or chat;
Answer & solve customers’ inquiries & complaints by offering an accurate solution;
Follow predefined workflows & handle issues specific to each communication channel;
Respond to all customers inquiries within given timescales and efficiently meet deadlines;
Take, register & solve notifications or complaints;
Update the database with all the details about each customer interaction;
Participate in testing/launching/implementing new working products or tools.

Sounds good? Find out what you can get:

Competitive salary package & meal vouchers;
The opportunity to work in a multi-cultural environment;
Private medical insurance;
Everything you want to read from Bookster;
Learning programs for your development;
Wellness activities for your wellbeing.

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

Conectys Serv Telecom

4.32

At Conectys, we believe that transformation starts with people.

We are a global Business Transformation Outsourcing (BTO) company that combines human expertise with responsible AI to help some of the world's leading brands deliver exceptional customer experiences, digital operations, content moderation, and data annotation services in over 100 languages. With more than 20 years of experience and teams spanning 180+ countries, we create solutions that make a real impact—for our clients, their customers, and our people.

But what truly sets us apart is how we invest in our people.

Whether you're starting your career or looking for your next challenge, Conectys is a place where you can learn, grow, and shape your future. We provide continuous learning opportunities, career mobility, hands-on experience with AI-powered technologies, and the support of a diverse, multicultural community where everyone belongs.

Why Join Us?

Grow with Purpose
Build your skills through continuous learning, coaching, and internal career opportunities that help you reach your full potential.

Feel Valued
Work in an inclusive environment where respect, recognition, wellbeing, and supportive leadership are part of everyday life.

Shape the Future of Work
Collaborate with AI-powered technologies and innovative teams to deliver meaningful outcomes while developing the skills of tomorrow.

Belong Globally, Thrive Locally
Join colleagues from over 50 nationalities, work with global brands, and experience the best of an international organization with the support of local teams.

Work in a Way That Works for You
Depending on the role, enjoy flexible ways of working—including remote, hybrid, or on-site opportunities—designed to help you perform at your best while maintaining work-life balance.

Be the Heart of Transformation

At Conectys, you're more than a job title. You're part of a global team that embraces curiosity, innovation, and continuous growth. Here, your ideas matter, your contributions are recognized, and your career evolves with purpose.

Learn. Explore. Contribute. Grow.

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