Job details

INACTIVE AD: The employer is not currently actively recruiting for this position, but you can apply for the ad.

Technical Support Engineer L1-L2

Career level
Entry (0-2 years), Middle (2-5 years)
Employment type
Full time, Project
Remote job (the activity is performed from home)
Spoken languages
English - Advanced , French - Medium
Monthly net salary
1200 - 1500 €
Number of vacancies
2

Culture and Company
At Domino Byte, we are a team motivated to create best of breed software using latest technology to satisfy our partners needs. We develop software that help streamline the business, we believe that technology and our software can truly help our customers optimize their processes and workflows and help them gain market and recognition.

Requirements:

• Experience with SolarWinds, Nagios, Spiceworks or other systems monitoring software
• A degree in Computer Information Systems or closely related field
• 1+ years Windows and/or Linux  system administration in corporate environments.
• System knowledge may include: Active Directory, Office365, Database administration,Citrix farm servers, Network administration tools and utilities, Scripting
• Strong planning, project management, documentation and communication skills
• Ability to support and execute projects in a distributed environment
• Certifications preferred but not required: Microsoft, VMWare, NetApp, Cisco, LPIC
Team must ensure 24/7 support.

Some of your main responsibilities will be:
- Monitor the IT infrastructure
- Log analysis / troubleshooting / root cause investigation
- Create custom specific monitors - scripting
- Create AD admins accounts, service accounts, security groups
- Create and give access to shared drives
- Add Printers to Print Servers
- Create/update DNS records
- Start / Stop Windows Services and/or processes
- IIS recycle / App pool Recycle
- Install and create custom certificates
- Clean-up on disk drives
- VM resource modification - add CPU, RAM, HDD, create new VM's
- Investigate down devices and address the issue to the rightful teams
- Update applications, manually or via custom tools
- OS Patching - automated and manually (SCCM, Ansible, Batchpatch)
- Citrix - troubleshooting on: hanged sessions, published applications, servers that have published applications
- Create automated tasks
- VM Decommissioning
- Create and update related documentation

WFH - during Covid19 Pandemic