How would you like to work in IT, toying with cutting edge technologies and enjoying your life? At Orange Services, it’s possible!

As one of the largest IT Hub within Orange Group, we are working internationally for both Orange corporate functions and country operations. Through a unique combination of know-how and expertise, our teams provide a broad range of IT & Business Solutions.

Come closer to #LifeAtOrange!

What are we looking for?

We’re eager to bring the best Convergent Service Operations Engineer by our side! Can you make IT happen?

Take the opportunity to boost your networking career, work with enterprise-grade connectivity solutions, and share your passion for infrastructure stability with us. We offer a dynamic environment where you will ensure the seamless operation of a massive distributed network, applying your expertise in a high-stakes operational landscape.

Become our colleague in our ICT Delivery & Consultancy team. You will be a vital part of managing and evolving the connectivity backbone that powers our client's critical services, ensuring that over 1,000 locations and essential banking infrastructure remain online and optimized.

What you’ll be doing:

• Provide Level 1 and Level 2 operational support for a massive WAN infrastructure, including routers, access switches, and wireless points.
• Monitor network health and proactively respond to alerts to ensure maximum uptime across 1,000+ sites, including ATM and POS networks.
• Perform advanced diagnostic, troubleshooting, and configuration maintenance for WAN services.
• Manage the full lifecycle of network incidents and changes, ensuring traceability within ticketing systems.
• Conduct root cause analysis for incidents and propose preventive measures to enhance network resilience.
• Configure and deploy new equipment for site openings, relocations, or connectivity expansions.
• Collaborate with internal teams and third-party vendors to coordinate remote interventions and hardware replacements.
• Administer and update network assets within monitoring, configuration, and authentication platforms.

What you’ll need to know/have:

• At least 3 years of experience in network technical support, NOC operations, or WAN administration.
• University degree in Telecommunications, Networking, Computer Science, or a related field.
• Solid knowledge of networking, specifically WAN connectivity and TCP/IP.
• Proficiency in routing protocols, DHCP, and DNS.
• Hands-on experience configuring Cisco and Fortinet routing equipment.
• Proven experience in incident and change management processes.
• Strong analytical, organizational, and prioritization skills to handle complex distributed environments.
• Advanced English skills.

Nice to have (if you don’t know it, we will teach you):

• Experience with Fortinet switches and access points.
• Professional certifications such as Cisco CCNA or Fortinet NSE4.
• Knowledge of network automation or scripting to improve monitoring efficiency.
• Familiarity with advanced authentication and monitoring platforms.

What’s in it for you

• Performance Bonuses– based on your results & the company’s
• Electronic Meal Tickets
• Medical & Life insurance for you - facilities for your family, too
• Professional GSM subscription
• Personal GSM subscription, also [because we believe in communication!]
• Special grants on Smartphones & devices; discounts for Orange products & services
• Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring
• Wellbeing Programs – we support your Zen

Orange Services is about bringing together people and technology.

Come & work for a #TopEmployer company. You could be part of an organization where great colleagues and team spirit support your professional development.

At Orange, you can.

We encourage all candidate profiles, regardless of gender, age, race, citizenship, ethnicity, color, language, religion, social origin, genetic traits, sexual orientation, permanent or temporary disability, nationality, political choice, social category or social origins, situation or family responsibility, belonging to a disadvantaged category, membership or trade union activity.

IMPORTANT

In order to be able to follow your application status and receive relevant notifications, make sure to complete your application in our ATS (applicant tracking system), by following the redirection link. Once this step is completed, you will receive a confirmation email from Orange that your application has been successfully registered.