TaaS Control Tower Analyst – German Speaker - Floreasca Park, Șoseaua Pipera 43, București, Romania- GOODYEAR OPERATIONS ROMANIA

Acasa
Locuri de munca
București
Inginerie
Full time
TaaS Control Tower Analyst – German Speaker

TaaS Control Tower Analyst – German Speaker

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This position is no longer open for recruitment, but you can indicate your interest to the employer. See also similar jobs.

1400 - 1500 €/luna

Middle (2-5 ani)

GOODYEAR

4.23

Spoken languages

Română (nativ)Engleză (avansat)

About Goodyear

We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.

Why This Role Matters

As a TaaS Control Tower Analyst with German, you help keep Goodyear’s connected fleets running smoothly. By monitoring alerts, coordinating services, and supporting daily operations, you ensure efficient workflows, quality service, and a strong customer experience.

What You’ll Do

Monitor fleet alerts and service workflows within the GMC platform
Coordinate with fleets and service partners to ensure timely actions
Approve or reject service jobs based on data accuracy and requests
Plan and confirm vehicle availability for scheduled interventions
Track, follow up, and resolve delayed or incomplete service jobs
Arrange breakdown and roadside assistance with internal/external teams
Provide L1 technical support and remote diagnostics for telematics units

What We’re Looking For

Bachelor’s Degree
Experience in customer support, call center, or client-facing roles
Strong organizational, prioritization, and workflow management skills
Excellent communication, problem-solving, and teamwork abilities
Fluency in German and English (written and spoken)
Advanced Microsoft Excel skills and experience with ticketing/workflow tools
Background in planning, scheduling, transport, or technical environments (preferred)

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com.

GOODYEAR

4.23

Goodyear is one of the world's largest tire companies. It employs aboutpeople and manufactures its products in 55 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to

In Romania, Goodyear Dunlop has been present since 1999 and it is represented by two different legal entities, Goodyear Dunlop Tires (Sales Office) and Goodyear Operations.
Goodyear Operations Romania is the Global Business Services Center of Goodyear Dunlop EMEA. The GBS Center in Bucharest started back in July 2011. The core mission of the Center has always been to provide internal customer satisfaction with the shared responsibility of delivery - Driving performance as ONE TEAM.