ChannelSight is on a mission to make the world instantly shoppable. Collaborating with the best global retailers, agencies and technology partners out there, our solutions provide an enhanced customer experience, making it quick and easy to buy products online. Not only that, we provide brands and publishers with shopper insights that enable them to identify the content and ads that work most effectively in driving sales across all digital channels.
We're looking for Technical Support Specialist for our rapidly expanding Customer Success Team in the Brasov office, Romania. This is a key position for ChannelSight and you'll be working closely with our Implementation Specialists, Account Managers and Technology team. The role is ideal for someone who's looking to take on an exciting, engaging challenge with plenty of scope to grow and advance. We’re hugely ambitious, tirelessly hard-working and we always go beyond the call of duty to ensure we’re the best.
We are looking for a highly motivated, goal-oriented individual who will be responsible for managing and supporting client issues in an ongoing service model by replying to customers via email and phone. The successful candidate should be able to work efficiently under tight deadlines, ensure productivity standards and metrics are maintained, and be able to work independently and on a team to meet critical deadlines.
This is a great opportunity to bring your knowledge and experience to a growing organization and leave a footprint that will help shape ChannelSight’s future! We have an exciting product roadmap and a who's who of household-name clients already signed up and using the service in 41 markets.
If you find this role interesting or is it the thing you are looking for as the next step in your career please send us your CV and get in touch with the HR CS today!