Job details

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Support Engineer Windows 10

Looking for Premium Talent
Career level
Middle (2-5 years)
Employment type
Full time
Number of vacancies
1

We are looking for an IT Support Engineer Windows 10 to provide technical assistance to our clients.

Requirements:

  • Knowledge of Windows 10 SAC
  • Scripting, experience in the deployment of Windows 10 SAC upgrades
  • Experience working in technical support and with customers
  • Creativity and perseverance for solving problems
  • Strong written and oral communication skills
  • Strong customer-service orientation
  • Collaborate in our work environment for team success
  • Good knowledge of English
  • Knowledge of French would be an asset.

Responsibilities:

  • Level 3/4 technical support of the system (OS, printing, WIFI ...)
  • Technical assistance to application managers as part of the application remediation of the Windows 10 project
  • Capitalization / writing of documentation with level 3 support
  • Troubleshooting / remediation related to Windows 10 SAC upgrades
  • Update and work assigned cases in a timely manner.


We offer:

  • Exciting new career in a dynamic, growing organization
  • Professional and friendly working environment
  • Health insurance coverage
  • Meal tickets
  • Continuous learning by having access to technical training / certifications
  • Gradually increased number of annual holidays from 21 to 25
  • Private medical subscription for the family members.