Are you a successful Software Support Engineer interested to work for an outstanding client?
Ikon Soft, Cluj-Napoca founded in, is a full-cycle software development company. Most of the clients are international, mainly from the USA and EU.
We are looking for value-adding Software Support Engineer – middle/senior level.
Ideal Candidate Profile:
Minimum of 3 years experience
Familiarity with various operating systems, such as Linux
Knowledgeable about programming languages (PHP and/or JS Frameworks will be a plus) and SQL databases
To hold a bachelor’s degree in computer science, software engineering or a related area
Advanced debugging tools knowledge
Available to work in evening/night shifts (14:00 – 23:00 hrs).
You will serve primarily to address technical issues relating to software implementation, function and upgrades
You will resolve customer complaints or problems and create product problem reports and troubleshooting documents for each issue
You work closely with software engineers and development teams to identify and resolve any technical problems that might arise during the development of software
You will analyze all aspects of the software and make suggestions throughout the development phase to help avoid issues in the final product
You will also be involved in developing and leading training classes to educate customers about software products.
If you are interested to join our professional team, please send your CV to:
Note: only selected candidates after the CV screening phase will be contacted!