We are looking for a creative and detail-oriented Brand Representative for an important advertising company, who will manage our online presence and client communication for the Spanish market.

 Location: Sector 1, Bucharest (Aurel Vlaicu metro station)

 You will be responsible for creating and managing engaging social media content, interacting with our community, and providing high-quality customer support via email and social media channels.

Requirements:

• Excellent command of Spanish (near-native level) is required; advanced English is also necessary;
• Previous experience (about 2/3 years) in social media management, community management, or customer support;
• Basic understanding of social media advertising;
• Strong writing and communication skills, with attention to tone and brand consistency;
• Organized, proactive, and able to work independently;
• Professional experience, studies, or residency in Spain or Latin America is a strong advantage, offering valuable insights into the culture and market.

As a Spanish-speaking Brand Representative, you will:

• Create engaging posts for our social media channels in Spanish (organic and paid campaigns);
• Collaborate with the marketing team to ensure content aligns with the brand voice and marketing strategy;
• Monitor and analyze content performance to optimize engagement and reach;
• Interact with followers and clients by responding promptly and friendly to comments and private messages;
• Build and maintain an active and positive online community around the brand;
• Escalate recurring issues or feedback trends to the marketing or product team;
• Handle customer inquiries (via email or social media – written only), collect and interpret feedback;
• Provide clear, empathetic, and professional responses to ensure customer satisfaction;
• Collaborate with internal teams to resolve issues and ensure a smooth customer experience.

What we offer:

•  Competitive fixed salary;
• Hybrid work option (2 days from home);
• Private medical insurance;
• Professional development opportunities within a growing international team;
• Attractive work environment;
• Good coffee and other benefits;
• 1 team-building event per year (during working hours).