Middle (2-5 ani)

Frigoglass Romania&nbsp;angajeaza&nbsp;Service System Administrator&nbsp;in cadrul departamentului&nbsp;Service Romania.Rolul principal:Coordoneaza implementarea solutiilor de business eService/Salesforce, asigura buna functionare a sistemelor si ofera suport IT catre utilizatorii interni si externi ai sistemelor de service ale companiei.Responsabilitati:<ul><li>Asigura conditiile operationale adecvate pentru aplicatiile de service, precum eService si Salesforce;</li><li>Verifica si mentine acuratetea informatiilor si a&nbsp; bazelor de date in sistem;</li><li>Organizeaza si planifica functionarea sistemelor in regiunea deservita conform prevederilor contractuale si standardelor companiei;</li><li>Participa in proiecte pentru implementarea sistemelor, colaborand cu utilizatori interni si externi in testare, instruire, pregatire de date si intretinere dupa implementare;</li><li>Livreaza instruiri pentru utilizarea sistemelor catre utilizatorii interni si externi (clienti, subcontractori);</li><li>Asigura suport administratorilor locali pentru intretinerea bazei de date pentru aplicatiiile utilizate, efectueaza reparatii si verificari preventive;</li><li>Rezolva probleme zilnice si recomanda imbunatatiri de sistem sau proces pentru a creste performanta;</li><li>Dezvolta si intretine documentatia pentru utilizatorii finali, inclusiv actualizari regulate legate de imbunatatirea software-ului;</li><li>Se intalneste cu utilizatorii pentru a defini si evalua problemele si pentru a proiecta solutii in aplicatii sub supraveghere;</li><li>Asigura dezvoltarea si implementarea rapoartelor pentru a sprijini operatiunile locale, instruieste utilizatorii pe acestea;</li><li>Administreaza datele de baze Microsoft SQL Server pentru aceste aplicatii;</li><li>Asigura perfomanta potrivita pentru aplicatiile corporate legate de activitatea de service (eService, CRM);</li><li>Monitorizeaza si asigura buna functionare a transmiterii automate de informatii intre sistemele companiei si ale clientilor;</li></ul>Calificari si experienta necesara:<ul><li>Studii superioare;</li><li>Cunostinte avansate de operare calculator: Microsoft&nbsp; Excel, Word, Power Point;</li><li>Limba engleza - nivel avansat;</li><li>Cel putin 3 ani experienta de lucru in domenii relevante (intretinere de sisteme corporate, rollout, administrare baze de date);</li><li>Experienta de lucru in echipe multifuntionale implicate in business si IT;</li><li>Excelente abilitati de planificare si organizare;</li><li>Capacitate de a analiza si lua decizii;</li><li>Bune abilitati numerice si analitice.</li></ul>

Frigoglass is the global leader in Ice Cold Merchandisers (ICM). We provide our customers with a complete range of innovative merchandising solutions which uniquely position and promote their brands for consumers around the world.Frigoglass supplies Ice Cold Merchandisers (beverage coolers) to soft drinks and alcoholic beverage companies across five continents. Our market-leading products combined with our commitment for consistent, superior after-sales support, has allowed us to build and continuously develop long standing partnerships with our customers, who include leading brand owners in the 100 countries that we serve globally.Our innovative coolers enhance our customers’ beverage branding at the point of sale and drive increased consumption. In parallel to maximizing merchandising opportunities for our customers, we are committed to providing increasingly environmentally friendly product solutions which enable our customers to meet ambitious sustainability and carbon emission reduction targets.The Company's production units are located in: Romania, Russia, Greece, India, Indonesia, South Africa and Nigeria.

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