BestJobs
  • Jobs
  • Talents
  • Avocado
  • Pricing
  • Sign in / Sign up
    Jobs Talents Avocado Pricing
Sign in / Sign up
Job offers, jobs at EVERIENCE ROMANIA

Service Desk L2 Technician with French and English

EVERIENCE ROMANIA
Contact
Responded to 90% of applications in the past 30 days, typically in 3 days
customer support franceza Suport tehnic it Help desk It support Service desk Technical customer support ... more

Career level

Entry (0-2 years), Middle (2-5 years)

Employment type

Full time

Spoken languages

English - Medium , French - Medium
* all languages are compulsory

Address

Timișoara

Hiring candidates willing to relocate

Yes

Number of vacancies

1

This job is inactive, but you can still send your resume to the company
Apply

Responsibilities :

  • 2nd level IT support for our client employees by providing support to end-users and will interface with a L1 service desk team to achieve deliverables supporting the end-users (90% back office activity and 10% to support L1 in case of peak of activity)
  • Provide detailed and precise information to support teams and to L1 team
  • Identifying, handling and solving the requests
  • Conduct diagnosis and solve or escalate incidents to the right departments
  • Monitor servers and services, Managing alerts : Promptly apply documented fix or escalate to dedicated support team
  • Specific Software, (OS W10, Office, Active Directory, Software Center, Teams, Citrix, …)
  • Mobility (iPhone and iPad troubleshooting)
  • Networking (LAN, WiFi and VPN)

 

Requirements :

  • Spoken languages: FR B2 and EN B2
  • Previous service desk, onsite support and/or customer care experience
  • Technical Background and general knowledge of computer terminology
  • Analytical skills, providing positive customer service, interpersonal skills, listening skills, and team spirit
  • Energetic, enthusiastic, highly motivated and organized individual
  • A strong emphasis is placed on providing a timely resolution to support requests.
  • Availability to work in day shifts : 9h-18h / 11h-20h

What we offer:

Technical training

Competitive salary

Performance bonus

Meal tickets and gift vouchers

Regina Maria medical package

Copayment 7Card

Massage at the office day

Fruits on the house

  • Online interview
  • Are you looking for a job in Timisoara?
  • Do you speak French & English?

Similar jobs

Job offers, jobs at EVERIENCE ROMANIA
4.26
L1 Service desk technician with Dutch & English EVERIENCE ROMANIA Timișoara
Job offers, jobs at EVERIENCE ROMANIA
4.26
Service Desk Technician with French and English EVERIENCE ROMANIA Timișoara
Job offers, jobs at EVERIENCE ROMANIA
4.26
Service desk technician with German & English EVERIENCE ROMANIA Timișoara
Job offers, jobs at EVERIENCE ROMANIA
4.26
Service desk technician with Hungarian and English EVERIENCE ROMANIA Timișoara
Job offers, jobs at INFOSYS Consulting
4.48
IT Service Desk with German INFOSYS Consulting Târgu Mureș, Brașov, Ploiești, Sibiu, Reghin
Job offers, jobs at SHERWIN-WILLIAMS BALKAN SRL
5.00
Customer Service Representative with English SHERWIN-WILLIAMS BALKAN SRL Timișoara
From the group:
Casta First iBuyer from Romania
Vivre Home, Lovely Home
Avocado
Bestjobs
Candidates
  • Job offers
  • Site map
  • Support 
  • Conditions
  • Confidentiality
Employers
  • Add job
  • Pricing
  • I want an employer account
Follow us on social media:
Learn
Download the BestJobs app
Available on the App Store
Get it on Google Play
Explore it on AppGallery
ROMANA MAGYAR

© 2021 Bestjobs Recrutare SA

Processing your document

Please wait, we are preparing your profile...

We use cookies to provide a personalized and secure experience to our users. You can learn more here.